We think it's important to connect on a personal level with each and every customer. You're why we're here - you deserve our attention. At Sullivan Group every phone call is answered by a real person.

Our trained Customer Service Associates are ready to answer your questions and take your orders via toll-free phone lines, fax, e-commerce or you can contact us via e-mail 24-7. We want to make it as simple as we can for you.

Simple and efficient, our order processing is streamlined to turn your in-stock orders around in 24-48 hours and your custom orders within 5-10 business days. Exceptions to this rule are those expected RUSH orders which sometimes require the "group" at Sullivan's to make it happen in 1-2 days. We like to WOW our clients in those critical situations.

One of the best value added services of our company is that we employ people who's primary function is tracking orders from the time we receive them until they are out the door ensuring that you not only get what we promised you, but that you get it when we promised you. We feel this is just another way for us to make you look good.